Essential Service – Discharge Medicines Service (DMS)

Across the area we currently only action approx. 65% of all DMS referral, meaning that’s 35% of DMSs that are not getting done and fees not being claimed.

DMS is an essential service that MUST BE delivered in timely manner, Stage 1 needs to be delivered within 72 working hours (3 days).

As pharmacies have an increasing number of clinical services to offer it is critical to involve the whole team where and when possible.

Pharmacy Technicians can support the pharmacist in providing DMS. Colleagues have shared their experience in providing DMS in the videos below:

• Video 1 - Pharmacy Technician Morrisons Pharmacy 
• Video 2 - Pharmacy Technician Morrisons Pharmacy 
• Video 3 - Pharmacy Technician Day Lewis Pharmacy
• Video 4 - Pharmacist Day Lewis Pharmacy  

To accompany the videos and help understand what needs to be done, a useful "DMS Must Do" quick guide with PharmOutcomes screen shots has been produced:

• DMS Must Do Guide